Dive Retail Employee

(Fulltime)

With 7 different locations and 3 retail stores, Dive Friends Bonaire has the biggest dive operation on Bonaire. We have approx. 60 employees. Dive Friends Bonaire is a PADI 5 star IDC center. Divers are trained from beginner to professional level. We introduce guests to the most beautiful dive sites on Bonaire. Our dive shops are open 7 days per week to provide a perfect experience for our guests.  We are a retail dealer, importing and distributing merchandise for all Dive Friends shops and retail shops. In addition, we supply other dive centers with dive equipment and accessories on Bonaire and work closely with some on-island suppliers.

Job Opening: Dive Retail Employee at Dive Friends Bonaire

Do you have a passion for diving and retail. Dive into a new challenge with Dive Friends Bonaire! We’re looking for an enthusiastic and driven Dive Retail Employee to join our team.

What will you do?

• Sales of dive and snorkel equipment
• Keeping the store tidy and attractive
• Restocking the Dive Retail store and restocking other shops at Dive Friends Bonaire locations
• Receiving and labeling of new products
• You will be handling all the payments and cash involved
• Bring deposits to Head Quarters
• Receiving and transferring new products into the inventory in the system

What are we looking for?

• Knowledgeable about dive equipment: you have to be able to advise and sell dive (and snorkel) equipment
• Customer service skills: for contact with customers in the store
• Affinity with diving and active diver preferred: this helps with given advice and selling the dive and snorkel equipment  
• Taking the initiative and be a self-starter: if it is less busy you need to be able to decide by yourself what has to be done. There is no direct supervision, only indirect
• Languages: Fluent in English is a must, any other language is nice to have

What does a typical day entail?

The store opens at 8am and closes at 5pm. When the store is opened the signs and flags are put out, air conditioning and lights are turned on, open the cash register, tidy and restock the shop, welcome customers, warehouse visits for order picking, receiving new products and booking them into inventory etc.

What is the team you will be working with like

Work together as a team so being a team player is important. We have an international team and we are quite informal. We work in our Dive Friends Bonaire shirt and short and wear flipflops.

What do we offer?

• A fulltime contract
• A dynamic job on the beautiful island of Bonaire.
• The chance to be part of an enthusiastic and passionate team.
• Starting salary is $ 1.820
• You will have 15 vacation days
• National health insurance
• The opportunity to further develop your diving skills
• Discount in all our stores: retail, dive retail and dive shops
• Various personnel deals on Bonaire, discount on: Bon Bida Gym, Yoga, Between 2 Buns and Bagels & Bloom

We are more than just a dive shop; we are your dive friends!

Dive Friends Bonaire is not just a dive shop- we build lifelong relationships with our guests, providing them with personalized service and support every step of the way. So come join our family of passionate divers and discover the unparalleled warmth and friendliness that sets us apart from the rest.

Interested?

Are you the Dive Retail Employee we’re looking for and want to work in one of the most beautiful places in the world? Send your CV and a short motivation to HR@divefriendsbonaire.com We look forward to hearing from you!

Dive Friends Bonaire Diving into the future together!

Location Manager Port Bonaire (fulltime)

With seven locations and three retail stores, Dive Friends Bonaire is the largest dive operation on Bonaire and a PADI 5 Star IDC centre. We offer diving experiences for all levels, from beginners to instructors, introducing guests to Bonaire’s most beautiful dive sites. Our dive shops are open daily to ensure every visitor enjoys outstanding service and unforgettable underwater adventures. In addition, we distribute equipment to other local dive centres and collaborate with on-island suppliers.

Do you have a passion for diving and exceptional, commercial and organizational skills? Dive into a new challenge with Dive Friends Bonaire! We’re looking for an enthusiastic and driven Location Manager at Port Bonaire to lead the team.

Key Responsibilities

• Commercial: Drive revenue growth by promoting diving courses, gear, and excursions, building client relationships, and enhancing the dive center’s brand presence, while maintaining cost efficiency and an entrepreneurial mindset. Develop marketing and sales initiatives that efficiently utilize our budget whilst helping us grow.
• Daily Operations: Manage opening and closing procedures, maintain shop and guest facilities, coordinate dock and tank collection areas, and support a safe, welcoming environment for guests and team members alike.
• Staff Leadership & Development: Mentor and support a varied team. Conduct interviews, meetings and performance reviews. Guide team development focusing on professionalism and friendliness implement introductory and continuing training programs for staff.
• Guest and Customer Service: Ensure exceptional all-round guest experience. Duties include greeting, assisting, orientating, equipping and informing guests. Also addressing guest inquiries, concerns or complaints with utmost professionalism.
• Health & Safety: Oversee risk management for a safe diving and working environment. Ensure all safety protocols and emergency procedures are adhered to by staff and students.
• Communication & Coordination: Serve as the primary point of contact for stakeholders, shareholders and team members. Work closely with fellow location managers, the planning department and the operations manager. There will be bi-annual meetings with shareholders to discuss the status of business and developments.
• Boat operations servicing and maintenance: Overseeing servicing and maintenance of our boats and crew training.
• Scuba tank management: Inspect, fill and maintain scuba tanks. Schedule regular hydrostatic testing and visual inspections of tanks.
• Compressor operation & maintenance: Oversee the operation and regular maintenance of air compressors.

Other responsibilities include, but are not limited to:

• Inventory, Maintenance & Cash Management
• Administrative tasks
• Collaborate with stakeholders
• Facilities & equipment management

What are we looking for?

• Experienced Dive Professional: PADI Instructor with at least one year of management experience in the dive industry.
• Commercial skills: Demonstrated ability to drive revenue growth.
• Strong Leadership & Communication: Demonstrated ability to lead teams and communicate effectively with staff and guests alike.
• Organizational Skills: Proven experience managing scheduling, reporting, and inventory in a fast-paced environment.
• Customer-Focused: Dedicated to providing a friendly, professional experience for every guest.
• Eco-Conscious: Passion for preserving Bonaire’s marine environment and supporting sustainable practices.

What does a typical day entail?

A typical day involves opening the shop, greeting guests, coordinating dive schedules, supporting staff, managing equipment, and tracking revenue. You ensure that the location is welcoming and always ready for the next day. It also involves promoting diving courses, gear, and excursions, building client relationships, and enhancing the dive center’s brand presence, while maintaining cost efficiency and a growth-oriented mindset.

What is the team you will be working with like?

You’ll join a supportive team that shares a passion for diving and delivering top-notch service. The team includes dive instructors, front desk staff, and divemasters dedicated to making guests feel at home.

What do we offer?

• A full-time contract with a dynamic role on the beautiful island of Bonaire
• An inclusive, enthusiastic team passionate about diving and customer service
• Salary starting from $ 2.498 gross per month
• You will have 15 vacation days
• National Healthcare
• Discount in all our stores: retail, dive retail and dive shops
• The opportunity to further develop your diving skills
• Various personnel deals on Bonaire, discount on: Bon Bida Gym, Yoga, Between 2 Buns and Bagels & Bloom.

If you’re ready to bring your expertise to Dive Friends Bonaire and lead our Port Bonaire location, send your CV and a short motivation to HR@divefriendsbonaire.com . We can’t wait to dive into the future with you!